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Effective Car Dealer : Selling Cars, Parts, and Labor after COVID-19 by Max...
US $5.99
ApproximatelyRM 25.33
Condition:
“Cover and Page Corners are Bent or Folded Over; Clean Inside Pages; Readable Copy; Solid Binding”
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages.
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Shipping:
US $4.47 (approx RM 18.90) USPS Media MailTM.
Located in: Hagerstown, Maryland, United States
Delivery:
Estimated between Mon, 20 Oct and Fri, 24 Oct to 94104
Returns:
60 days return. Seller pays for return shipping.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:236385293606
Item specifics
- Condition
- Good
- Seller Notes
- “Cover and Page Corners are Bent or Folded Over; Clean Inside Pages; Readable Copy; Solid Binding”
- Signed
- No
- Book Series
- Perfect Dealership
- Ex Libris
- No
- Narrative Type
- Nonfiction
- Original Language
- English
- Intended Audience
- Adults
- Inscribed
- No
- Edition
- First Edition
- Vintage
- No
- Personalize
- No
- Type
- Business Management Paperback Book
- Unit Type
- Unit
- Literary Movement
- Post-Modernism
- Era
- 2020s
- Personalized
- No
- Features
- N/A
- Country/Region of Manufacture
- United States
- Unit Quantity
- 1
- Number of Pages
- 146
- ISBN
- 9781641844017
About this product
Product Identifiers
Publisher
Jetlaunch
ISBN-10
1641844019
ISBN-13
9781641844017
eBay Product ID (ePID)
26050102991
Product Key Features
Publication Year
2020
Book Title
Effective Car Dealer : Selling Cars, Parts, and Labor after Covid-19
Topic
General
Language
English
Genre
Business & Economics
Format
Trade Paperback
Additional Product Features
Intended Audience
Family
Synopsis
This is my fourth book on the auto industry, and I have written it because this business is complicated, sophisticated, and ever-changing. Automotive retail is changing slowly, and one of the main reasons for that are the franchise laws. I want to urge you to operate as though franchise laws don't exist to protect you. Carvana is not going anywhere and neither is Amazon. At some point they will join forces. Also, OEM's such as Tesla, Rivian, and many more are going to go directly to the consumer, bypassing the dealer network altogether. At the end of the day, awesome customer service, whether in sales, service, or parts, will keep your customers coming back for more. Poor service and a cumbersome sales experience will drive them elsewhere-Carvana, CarMax, Tesla, Jiffy Lube, Firestone, Good Year, Valvoline, NAPA Parts, Pep Boys, etc.COVID-19 is already having a profound effect on consumer behavior and the way in which we buy and service cars. I predict that there will be two types of dealers after this pandemic abates-the first will change their business operations, adopting frictionless digital and showroom retail; the second will hope that things go back to normal and that nothing needs to change. Unfortunately, the second type of dealer will be out of business. It is ultimately your choice whether to accept change. Consumers will continue to purchase cars. The only question is: Will they will be buying from you?
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Seller feedback (458)
- i***3 (1)- Feedback left by buyer.Past 6 monthsVerified purchaseThe book came so quick, and packaged with the most care! Exactly as described and in perfect condition! Definitely would buy from this seller again, very nice interaction!U.S. Naval Aviation by Naval Aviation Museum Foundation, Large 2001, Hardcover. (#235902148528)
- 1***8 (502)- Feedback left by buyer.Past monthVerified purchaseGreat communication, fast shipping, item as described. Thanks!
- i***i (589)- Feedback left by buyer.Past 6 monthsVerified purchaseBook arrived and was as described and well packed.
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Seller feedback (458)
- i***3 (1)- Feedback left by buyer.Past 6 monthsVerified purchaseThe book came so quick, and packaged with the most care! Exactly as described and in perfect condition! Definitely would buy from this seller again, very nice interaction!U.S. Naval Aviation by Naval Aviation Museum Foundation, Large 2001, Hardcover. (#235902148528)
- 1***8 (502)- Feedback left by buyer.Past monthVerified purchaseGreat communication, fast shipping, item as described. Thanks!
- i***i (589)- Feedback left by buyer.Past 6 monthsVerified purchaseBook arrived and was as described and well packed.