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Dr. Reshan Richards Stephen J. Valentine Make Yourself Clear (Hardback)
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eBay item number:235554728409
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Book Title
- Make Yourself Clear : How to Use a Teaching Mindset to Listen, Understand, Explain Everything, and Be Understood
- Publication Name
- Make Yourself Clear
- Title
- Make Yourself Clear
- Subtitle
- How to Use a Teaching Mindset to Listen, Understand, Explain Ever
- Format
- Hardcover
- EAN
- 9781119558590
- ISBN
- 9781119558590
- Publisher
- Wiley & Sons, Incorporated, John
- Genre
- Business & Economics
- Release Date
- 07/06/2019
- Release Year
- 2019
- Language
- English
- Country/Region of Manufacture
- US
- Item Height
- 1.2 in
- Item Length
- 8.9 in
- Item Width
- 6.2 in
- Item Weight
- 15.2 Oz
- Publication Year
- 2019
- Topic
- Leadership, Sales & Selling / Management, Business Communication / General, Sales & Selling / General
- Number of Pages
- 256 Pages
About this product
Product Information
How can you communicate effectively and create meaningful interactions in an increasingly digital world? By teaching. In Make Yourself Clear , educational experts and entrepreneurs Reshan Richards and Stephen J. Valentine explain the many parallels between teaching and business and offer companies, both large and small, concrete advice for building the teaching capacity of their salespeople, leaders, service professionals, and trainers. The rise of digital communications has led to three emergent, often problematic, forces: automation, an increase in the speed and volume of information transfer, and an unmet need for people to feel more than satisfied in their interpersonal transactions, particularly between sellers and consumers. Through a mix of research, anecdotes, case studies, and theoretical speculation, this book equips readers to build understanding within their current and future audiences by leveraging the tools, methods, and mindsets used by successful teachers. You will be equipped to understand others better, and in turn, to be better understood. Make Yourself Clear is not prescriptive, nor does it suggest rigid steps, pillars, or frameworks. Instead, it provides immediately recognizable and relatable context, suggesting actions that can be tried, measured, tested, and iterated upon in any communication context that involves the exchange of information and ideas. Ground your business communications in proven techniques Profit from expert instruction given by those who have helped thousands of readers and workshop students Develop your sales career by applying effective teaching practices to customer and colleague interactions For educators, adopt the latest best practices into your teaching style Backed by thorough research and extensive real-world testing, Make Yourself Clear opens a door to more productive communication and more effective interactions. It offers compelling and relevant insights to longtime fans of the work of Richards and Valentine and newcomers alike, leading to real and lasting benefits.
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
111955859x
ISBN-13
9781119558590
eBay Product ID (ePID)
4050082812
Product Key Features
Book Title
Make Yourself Clear : How to Use a Teaching Mindset to Listen, Understand, Explain Everything, and Be Understood
Number of Pages
256 Pages
Language
English
Publication Year
2019
Topic
Leadership, Sales & Selling / Management, Business Communication / General, Sales & Selling / General
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
1.2 in
Item Weight
15.2 Oz
Item Length
8.9 in
Item Width
6.2 in
Additional Product Features
Intended Audience
Trade
Lccn
2019-004175
Lc Classification Number
Hf5718.R5264 2019
Table of Content
Foreword xiii Acknowledgments xvii About the Authors xix Introduction: Working at the Intersection of Teaching and Business 1 Part 1 Authenticity 13 1 Pursuing Win-Win-Win Scenarios 15 2 Recovering Human Judgment 27 3 Recovering Choice in Human Interactions 33 4 Adjusting to Hear and Be Heard 43 5 Respecting the Game 53 Part 2 Immediacy 59 6 Leveraging Momentum and Context 61 7 Generating Immediacy for Others 69 8 Rebuilding Teaching around Immediacy 75 9 Rebuilding Training around Immediacy 87 10 Communicating with Immediacy 97 11 Selling with Immediacy 113 12 Getting Immediacy Right 121 Part 3 Delight 127 13 Identifying the Conditions for Delight 129 14 Offering Choice 137 15 The Power of Engagement 145 16 Novelty Is Not Your Friend 155 17 Boredom Is Not Your Enemy 163 18 The Unit of Delight 173 19 After Delight 185 20 An Invitation 193 Conclusion: Closing the Class 201 Afterword: How We Designed This Reading Experience 209 References 215 Index 225
Copyright Date
2019
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:235554728409
Postage and handling
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Item location:
60502, United States
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