Picture 1 of 1
Scott Reeves Suzanne Gordon Lisa Hayes Bedside Manners (Paperback)
Another great item from Rarewaves USA | Free delivery!
Condition:
Postage:
Located in: 60502, United States
Delivery:
Varies
Returns:
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Shop with confidence
Seller information
- 97.7% positive feedback
Registered as a Business Seller
Seller assumes all responsibility for this listing.
eBay item number:234888232472
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Book Title
- Bedside Manners
- Publication Name
- Bedside Manners : Play and Workbook
- Title
- Bedside Manners
- Subtitle
- Play and Workbook
- Contributor
- Lucian L. Leape (Foreword by)
- Format
- Trade Paperback
- ISBN-10
- 0801478928
- EAN
- 9780801478925
- ISBN
- 9780801478925
- Publisher
- Cornell University Press
- Genre
- Medicine
- Release Year
- 2013
- Release Date
- 05/11/2013
- Language
- English
- Country/Region of Manufacture
- US
- Item Height
- 0.2in
- Item Length
- 10in
- Item Weight
- 16 Oz
- Series
- The Culture and Politics of Health Care Work Ser.
- Publication Year
- 2013
- Type
- Textbook
- Item Width
- 8in
- Number of Pages
- 112 Pages
About this product
Product Information
In recent years, there has been growing awareness of the need for interprofessional cooperation in healthcare. Countless studies have shown that genuine teamwork and team intelligence are critical to patient safety. Poor communication among health care personnel is a major factor in hospital errors, even more so than the level of staff competence and experience. This is why many schools for health professionals and major health care employers now promote interprofessional education and cooperation. Bedside Manners is a play about workplace relations among physicians, nurses, others who work in health care, and patients--and how their interaction affects the quality of patient care, for better or worse. The accompanying workbook helps educators, managers, patient safety advocates, administrators, and union representatives to analyze and discuss the issues raised in the play. When presented in hospitals, universities, and health care conferences all over the United States, Bedside Manners invariably sparks a vibrant conversation about patient safety problems and how to solve them, job satisfaction and stress, and the importance of information sharing and mutual respect. As text or script, this play is a unique teaching tool for medical and nursing schools, and other health professional schools and continuing education programs involving health care clinicians and staff of all kinds.
Product Identifiers
Publisher
Cornell University Press
ISBN-10
0801478928
ISBN-13
9780801478925
eBay Product ID (ePID)
166256314
Product Key Features
Publication Name
Bedside Manners : Play and Workbook
Format
Trade Paperback
Language
English
Series
The Culture and Politics of Health Care Work Ser.
Publication Year
2013
Type
Textbook
Number of Pages
112 Pages
Dimensions
Item Length
10in
Item Height
0.2in
Item Width
8in
Item Weight
16 Oz
Additional Product Features
Number of Volumes
2 Vols.
Lc Classification Number
R118.G67 2013
Grade from
College Graduate Student
Reviews
"Bedside Manners is a great tool for professional education and patient advocacy. Nurses and their organizations should find ways to use Bedside Manners to enhance the critical role of RNs on the health care team."-Julie Pinkham, RN, Executive Director, Massachusetts Nurses Association/National Nurses United, "While many health care professionals lament the poor communication between doctors and nurses who jointly care for patients, the path to improve this remains unclear. In Bedside Manners, journalist, author, and visiting professor at the University School of Nursing Suzanne Gordon came up with a novel idea: use theater to tackle the intricacies of doctor-nurse relationships--where they succeed, where they fail, and where there are better solutions."--Jessica Bylander, Senior Editor, Health Affairs (May 2014), "This play 'stole the show' at the National Patient Safety Foundation 15th Annual Patient Safety Congress. Hundreds of us were moved to tears by the everyday reality that the play's vignettes so poignantly shed light on. The events depicted were so amazing and engaging you could not make them up--the playwright and nursing advocate journalist Suzanne Gordon based them on actual published incidents and official error investigations. As a physician it was very humbling to have a look into this mirror and reflect on how we treat our patients and each other."--Gordon Schiff, MD, Associate Director, Center for Patient Safety Research and Practice Division of General Internal Medicine, Brigham and Women's Hospital and Associate Professor of Medicine, Harvard Medical School, "When the Colorado Hospital Association presented Bedside Manners at its annual CEO Forum, the play did just what it claimed it would do-advance the conversations about teamwork and communication in our hospitals by showing real-life examples of what takes place in virtually any hospital. Patient safety depends on the input and actions of staff at every level. Yet, we know all too well that concern about status and hierarchy is often an impediment to people listening to one another for the benefit of those we serve-our patients. Using theater to explore these critical issues is an exciting way to promote interprofessional teamwork and communication. Every caregiver and hospital leader needs to see Bedside Manners. It is a performance no one will ever forget!"-Steven Summer, President and Chief Executive Officer, Colorado Hospital Association, "Play acting is such a great way to engage otherwise reticent people in the process of recognizing, discussing, and effecting behavior change. It is a lot easier to do this if you are pretending to be someone else. The beauty of this approach is that the necessary messaging is actually planted in the heart and mind of the actors in a powerful and effective way, all while they think that they are someone else. Brilliant!"-Terry R. Rogers, MD, CEO, The Foundation for Health Care Quality, "Bedside Manners was enacted in our Leadership Development for Health course. Students and faculty eagerly volunteered to be actors and spent the day rehearsing. When the play was presented for the remaining students, it was nothing less than a hit! Interprofessional teamwork is a concept that is taught throughout our program, but providing an avenue for experiential learning and dedicating time for discussion regarding the importance of communication among all team members cemented these lessons."-Lisa Fidyk, MSN, MS, RN, Associate Program Director, Nursing Healthcare Administration and Health Leadership Graduate Programs, University of Pennsylvania School of Nursing, "When the Colorado Hospital Association presented Bedside Manners at its annual CEO Forum, the play did just what it claimed it would do--advance the conversations about teamwork and communication in our hospitals by showing real-life examples of what takes place in virtually any hospital. Patient safety depends on the input and actions of staff at every level. Yet, we know all too well that concern about status and hierarchy is often an impediment to people listening to one another for the benefit of those we serve--our patients. Using theater to explore these critical issues is an exciting way to promote interprofessional teamwork and communication. Every caregiver and hospital leader needs to see Bedside Manners. It is a performance no one will ever forget!"--Steven Summer, President and Chief Executive Officer, Colorado Hospital Association, "Play acting is such a great way to engage otherwise reticent people in the process of recognizing, discussing, and effecting behavior change. It is a lot easier to do this if you are pretending to be someone else. The beauty of this approach is that the necessary messaging is actually planted in the heart and mind of the actors in a powerful and effective way, all while they think that they are someone else. Brilliant!"--Terry R. Rogers, MD, CEO, The Foundation for Health Care Quality, "Acting in Bedside Manners was transformative. When health care professionals and patients perform this play together, both they and their audience directly experience the impact that good--or poor--communication and teamwork have on patient safety. As a patient advocate I hope the health care community will embrace this amazing teaching tool."--Patty J. Skolnik, Founder and Executive Director, Citizens for Patient Safety, "Bedside Manners is a great tool for professional education and patient advocacy. Nurses and their organizations should find ways to use Bedside Manners to enhance the critical role of RNs on the health care team."--Julie Pinkham, RN, Executive Director, Massachusetts Nurses Association/National Nurses United, "Bedside Manners is a play for our times that challenges as it provokes. More fact than fiction, each of the twenty-one scenes is more compelling for being grounded in real-life encounters. Does drama dig deeper than role-play? Beyond question, yes, particularly when the parts are played by doctors and nurses who have opportunities to react and reflect afterward."--Hugh Barr, President, CAIPE, The UK Centre for the Advancement of Interprofessional Education, "Bedside Manners is a play for our times that challenges as it provokes. More fact than fiction, each of the twenty-one scenes is more compelling for being grounded in real-life encounters. Does drama dig deeper than role-play? Beyond question, yes, particularly when the parts are played by doctors and nurses who have opportunities to react and reflect afterward."-Hugh Barr, President, CAIPE, The UK Centre for the Advancement of Interprofessional Education, "Bedside Manners was enacted in our Leadership Development for Health course. Students and faculty eagerly volunteered to be actors and spent the day rehearsing. When the play was presented for the remaining students, it was nothing less than a hit! Interprofessional teamwork is a concept that is taught throughout our program, but providing an avenue for experiential learning and dedicating time for discussion regarding the importance of communication among all team members cemented these lessons."--Lisa Fidyk, MSN, MS, RN, Associate Program Director, Nursing Healthcare Administration and Health Leadership Graduate Programs, University of Pennsylvania School of Nursing, "This play 'stole the show' at the National Patient Safety Foundation 15th Annual Patient Safety Congress. Hundreds of us were moved to tears by the everyday reality that the play's vignettes so poignantly shed light on. The events depicted were so amazing and engaging you could not make them up-the playwright and nursing advocate journalist Suzanne Gordon based them on actual published incidents and official error investigations. As a physician it was very humbling to have a look into this mirror and reflect on how we treat our patients and each other."-Gordon Schiff, MD, Associate Director, Center for Patient Safety Research and Practice Division of General Internal Medicine, Brigham and Women's Hospital and Associate Professor of Medicine, Harvard Medical School, While many health care professionals lament the poor communication between doctors and nurses who jointly care for patients, the path to improve this remains unclear. In Bedside Manners , journalist, author, and visiting professor at the University School of Nursing Suzanne Gordon came up with a novel idea: use theater to tackle the intricacies of doctor-nurse relationships--where they succeed, where they fail, and where there are better solutions., "Acting in Bedside Manners was transformative. When health care professionals and patients perform this play together, both they and their audience directly experience the impact that good-or poor-communication and teamwork have on patient safety. As a patient advocate I hope the health care community will embrace this amazing teaching tool."-Patty J. Skolnik, Founder and Executive Director, Citizens for Patient Safety, "While many health care professionals lament the poor communication between doctors and nurses who jointly care for patients, the path to improve this remains unclear. In Bedside Manners, journalist, author, and visiting professor at the University School of Nursing Suzanne Gordon came up with a novel idea: use theater to tackle the intricacies of doctor-nurse relationships-where they succeed, where they fail, and where there are better solutions."-Jessica Bylander, Senior Editor, Health Affairs (May 2014)
Table of Content
Foreword, by Lucian L. Leape, MD Acknowledgments Introduction, by Suzanne Gordon Part 1. Bedside Manners: The Play, by Suzanne Gordon and Lisa Hayes Cast of Characters About the Staging List of Scenes with Characters Introducing the Performance The Play Part 2. Bedside Manners: The Workbook, by Suzanne Gordon and Scott Reeves Introduction to the Workbook Producing the Play Actor's and Director's Tool Kit Production Checklist The Play as Interprofessional Curriculum Role-Play Activities Notes About the Authors
Copyright Date
2013
Topic
Education & Training, Nursing / Nurse & Patient, Physician & Patient, General, Teaching Methods & Materials / Arts & Humanities
Lccn
2013-029180
Dewey Decimal
610
Intended Audience
Trade
Dewey Edition
23
Genre
Education, Medical
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:234888232472
Postage and handling
Item does not ship to United States
Item location:
60502, United States
Post to:
Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan Republic, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, British Virgin Islands, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde Islands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Cook Islands, Costa Rica, Cyprus, Czech Republic, Côte d'Ivoire (Ivory Coast), Democratic Republic of the Congo, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Islas Malvinas), Fiji, Finland, Gabon Republic, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands Antilles, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Croatia, Republic of the Congo, Romania, Rwanda, Saint Helena, Saint Kitts-Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Sri Lanka, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, Uruguay, Uzbekistan, Vanuatu, Vatican City State, Vietnam, Virgin Islands (U.S.), Wallis and Futuna, Western Sahara, Western Samoa, Worldwide, Zambia, Zimbabwe
Excludes:
Afghanistan, Australia, Austria, Barbados, Belarus, Bhutan, Brazil, Brunei Darussalam, France, French Guiana, French Polynesia, Germany, Guadeloupe, Ireland, Israel, Italy, Laos, Libya, Martinique, Mexico, Netherlands, New Caledonia, Reunion, Russian Federation, Spain, Switzerland, Ukraine, United Kingdom, United States, Venezuela, Yemen
| Handling time |
|---|
| Will usually post within 6 business days of receiving cleared payment. |
| Taxes |
|---|
| Taxes may be applicable at checkout. Learn moreLearn more about paying tax on eBay purchases. |
Sales Tax for an item #234888232472
Sales Tax for an item #234888232472
Seller collects sales tax for items shipped to the following states:
| State | Sales Tax Rate |
|---|
Return policy
| After receiving the item, contact seller within |
|---|
| 30 days |
The buyer is responsible for return postage costs.
Seller feedback (63,012)
p***p (89)- Feedback left by buyer.
Past month
Verified purchase
Item arrived exactly as described, thanks!
i***2 (1278)- Feedback left by buyer.
Past month
Verified purchase
good service
i***2 (1278)- Feedback left by buyer.
Past month
Verified purchase
good service
More to explore :
- Suzanne Collins Paperbacks Books,
- Suzanne Collins Paperbacks Books,
- Suzanne Collins Paperbacks Books in English,
- Suzanne Collins Paperbacks Books in Spanish,
- Suzanne Collins Study Paperbacks Prep,
- Lisa Jackson Fiction Paperbacks Books,
- Fiction Paperback Fiction & Lisa Kleypas Books,
- Fiction Paperback Fiction & Lisa Gardner Books,
- Fiction Paperback Fiction & Gordon Korman Books,
- Fiction Paperback Fiction & J.S. Scott Books