|Listed in category:
Have one to sell?

Words Matter: Communicating Effectively in the New Global Office (2016)

US $9.99
ApproximatelyRM 42.74
Condition:
Like New
Shipping:
US $5.99 (approx RM 25.63) USPS Media MailTM.
Located in: Oklahoma City, Oklahoma, United States
Delivery:
Estimated between Thu, 7 Aug and Mon, 11 Aug to 94104
Delivery time is estimated using our proprietary method which is based on the buyer's proximity to the item location, the shipping service selected, the seller's shipping history, and other factors. Delivery times may vary, especially during peak periods.
Returns:
No returns accepted.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:204989794674
Last updated on Sep 16, 2024 10:18:09 MYTView all revisionsView all revisions

Item specifics

Condition
Like New: A book in excellent condition. Cover is shiny and undamaged, and the dust jacket is ...
ISBN
9780520291379

About this product

Product Identifiers

Publisher
University of California Press
ISBN-10
0520291379
ISBN-13
9780520291379
eBay Product ID (ePID)
222070179

Product Key Features

Book Title
Words Matter : Communicating Effectively in the New Global Office
Number of Pages
192 Pages
Language
English
Publication Year
2016
Topic
Business Communication / General, Anthropology / Cultural & Social, Linguistics / General
Illustrator
Yes
Genre
Social Science, Language Arts & Disciplines, Business & Economics
Author
Sirkka L. Jarvenpaa, Elizabeth Keating
Format
Hardcover

Dimensions

Item Height
0.8 in
Item Weight
14.2 Oz
Item Length
8.2 in
Item Width
5.5 in

Additional Product Features

LCCN
2016-023975
Dewey Edition
23
Dewey Decimal
658.45
Table Of Content
Introduction 1. A Duty to Die 2. Bringing a Gun to a Fistfight 3. Don't Lie to Me 4. Show Me Yours 5. Dead Dogs Don't Bark 6. When Is Fruit a Vegetable? 7. Private Parts 8. Is a Burrito a Sandwich? 9. Haunted Contracts 10. That Jet Won't Fly 11. What Have You Done for Me Lately? 12. The Dancer Who Didn't Dance 13. A Peerless Peer 14. And the Band Played On 15. Don't Do Me Like That 16. The Five-Year-Old Defendant 17. Don't Forget to Duck 18. The Worth of a Chance 19. Pray at Your Own Risk 20. Coin-Flip Wrongdoers 21. Growing Your Own 22. Your Body, My Body 23. Imagine No (Copyright) Possessions 24. My Barbie World 25. A Time for Dying 26. The Voice of God 27. Judging Jenna 28. Three Generations 29. A Good Walk Spoiled 30. That's My Mother You're Talking About! 31. Funeral Crashers 32. Bench Memo Notes Index
Synopsis
In a twenty-first-century global economy, in which multinational companies coordinate and collaborate with partners and clientele around the world, it is usually English that is the parlance of business, research, technology, and finance. Most assume that if parties on both ends of the conference call are fluent English speakers, information will be shared seamlessly and without any misunderstanding. But is that really true? Words Matter examines how communications between transnational partners routinely break down, even when all parties are fluent English speakers. The end result is lost time, lost money, and often discord among those involved. What's going wrong? Contrary to a common assumption, language is never neutral. Its is heavily influenced by one's culture and can often result in unintended meanings depending on word choice, a particular phrase, or even one's inflection. A recent study of corporate managers found that one out of five projects fail primarily because of ineffective transnational communication, resulting in the loss of millions of dollars. In Words Matter, you will venture into the halls of multinational tech companies around the world to study language and culture at work; learn practical steps for harnessing research in communication and anthropology to become more skilled in the digital workplace; and learn to use the "Communication Plus Model," which can be easily applied in multiple situations, leading to better communication and better business outcomes.
LC Classification Number
HF5718.K43 2016

Item description from the seller

About this seller

Goods2Get

100% positive feedback733 items sold

Joined May 2015

Detailed Seller Ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.8
Shipping speed
5.0
Communication
5.0

Seller feedback (200)

All ratings
Positive
Neutral
Negative