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Radical Value: How to Take Your Company to the Next Level Through Radical Custom
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Located in: South Bend, Indiana, United States
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Estimated between Tue, 4 Jun and Thu, 6 Jun to 43230
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Seller information
- 99.4% positive feedback
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eBay item number:186416681472
All net proceeds will support Goodwill Industries of Michiana, Inc.
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Item specifics
- Condition
- ISBN
- 9781733996303
- Publication Year
- 2020
- Type
- Textbook
- Format
- Trade Paperback
- Language
- English
- Publication Name
- Radical Value : How to Take Your Company to the Next Level Through Radical Customer Centricity
- Publisher
- Goodrich Publishing
- Number of Pages
- 220 Pages
About this product
Product Information
We all want to be customer centric...but most of us struggle with that vague term, and how to measure it. Radical Value reveals that the measurable, trackable, trainable thing you really seek --at the core of customer centricity--is customer-perceived value. Radical Value breaks through the confusing tangle of sales performance solutions available today. There's radical simplicity -and radical power -- in focusing everything your company does on customer value. Radically flipping the 10% of today's training/coaching effort currently devoted to value: the thing that moves 90+% of customer decisions. Radically re-thinking how -- and how widely - we engage customers who are more distracted and siloed than ever, causing buying decisions to dissolve into a confused mess favoring "no decision". Radically re-thinking how we organize our companies, often every bit as siloed as our customers, where one role "sells", while many serve customers but never relay value discoveries they make almost daily. Radical Value doesn't stop at high-level theory, but provides intuitive, easy-to-implement tools that should integrate into your existing systems and workflows, implementing radical value focus. Sellers will learn how to sell and price to value. Marketers will master outcome-based messaging. Product/ service managers will gain insights into current customer outcomes...and guide more powerful future innovations. Executives will be able to form value-based feedback loops between every function in their companies.
Product Identifiers
Publisher
Goodrich Publishing
ISBN-10
1733996303
ISBN-13
9781733996303
eBay Product ID (ePID)
16038779911
Product Key Features
Publication Name
Radical Value : How to Take Your Company to the Next Level Through Radical Customer Centricity
Format
Trade Paperback
Language
English
Publication Year
2020
Type
Textbook
Number of Pages
220 Pages
Additional Product Features
Lc Classification Number
Hf5415.5.B684 2020
Target Audience
Scholarly & Professional
Topic
General
Lccn
2020-933588
Illustrated
Yes
Genre
Business & Economics
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:186416681472
Postage and handling
Item location:
South Bend, Indiana, United States
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Excludes:
APO/FPO, Barbados, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, New Caledonia, Reunion, Russian Federation, US Protectorates, Ukraine, Venezuela
| Postage and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free postage | United States | Standard Shipping | Estimated between Tue, 4 Jun and Thu, 6 Jun to 43230 |
| US $3.00 (approx RM 14.11) | United States | Expedited Shipping | Estimated between Tue, 4 Jun and Thu, 6 Jun to 43230 |
| Handling time |
|---|
| Will usually post within 3 business days of receiving cleared payment. |
| Taxes |
|---|
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Sales Tax for an item #186416681472
Sales Tax for an item #186416681472
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Return policy
| Return policy details |
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| The seller will not accept returns for this item. |
Seller feedback (76,076)
y***t (286)- Feedback left by buyer.
Past month
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A pleasure to do business with, thanks!
a***d (594)- Feedback left by buyer.
Past month
Verified purchase
Thanks.
a***t (896)- Feedback left by buyer.
Past month
Verified purchase
Thank you so much..the item is more than good condition .. very happy.
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