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Managing the Unexpected: Resilient Performance in an Age of Uncertainty - GOOD
US $9.00
ApproximatelyRM 37.01
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Located in: Jersey City, New Jersey, United States
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Estimated between Fri, 12 Dec and Tue, 16 Dec to 94104
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About this item
Seller assumes all responsibility for this listing.
eBay item number:157446018678
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Brand
- Unbranded
- MPN
- Does not apply
- ISBN
- 9780787996499
About this product
Product Identifiers
Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0787996491
ISBN-13
9780787996499
eBay Product ID (ePID)
59795859
Product Key Features
Edition
2
Book Title
Managing the Unexpected : Resilient Performance in an Age of Uncertainty
Number of Pages
208 Pages
Language
English
Publication Year
2007
Topic
Leadership, Decision-Making & Problem Solving, Industrial Management, Management
Features
Revised
Illustrator
Yes
Genre
Business & Economics
Format
Hardcover
Dimensions
Item Height
0.8 in
Item Weight
13.6 Oz
Item Length
9.3 in
Item Width
6.3 in
Additional Product Features
Intended Audience
Trade
LCCN
2007-024496
Reviews
'Here is the essential book for managers who want to anticipate and adapt to surprises. Weick and Sutcliffe present a set of challenging ideas in a way that is clear and compelling, and then turn these critical insights into practical guidelines that have broad application and relevance.'?Gary Klein, Applied Research Associates and author, Sources of Power ?Of course there is 'nothing new under the sun'?but Karl Weick and Kathleen Sutcliffe come as close as is humanly imaginable in this latest version of Managing the Unexpected . No issue is more timely (alas), and there may be no approach that is more original and thoughtful and useful and data-rich than what you'll find between the covers of this book.'?Tom Peters, author, In Search of Excellence ?For those managing or studying organizations like nuclear power plants and aircraft carrier flight decks, Weick and Sutcliffe's original edition was a godsend, providing a new language and conceptual structure for understanding why some of these organizations perform so much better than others?and helping those who manage in less extreme environments gain to boost their own performance. This latest edition includes valuable new examples and an expanded treatment of the critical concepts of anticipation and containment?and it is filled with useful advice about how to achieve high performance in any setting.' ?Herman B. ?Dutch? Leonard, George F. Baker, Jr., Professor of Public Management, John F. Kennedy School of Government, Harvard University and Eliot I. Snider and Family Professor of Business Administration, Harvard Business School
Dewey Edition
22
Dewey Decimal
658.4056
Edition Description
Revised edition
Table Of Content
Preface. 1. Managing the Unexpected: What Business Can Learn from High-Reliability Organizations. 2. Expectations and Mindfulness. 3. The Three Principles of Anticipation. 4. Principles of Containment. 5. Assessing Your Capabilities for Resilient Performance. 6. Organizational Culture: Institutionalizing Mindfulness. 7. How to Manage Mindfully. Notes. The Authors. Index.
Synopsis
Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability., Using high reliability organizations (HROs)--such as ER or firefighting units--as the model, Weick shows executives and managers the competencies their organizations need to develop in order to handle surprises and crises effectively and with a high degree of reliability without sacrificing speed., Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks., Praise for the Second Edition of Managing the Unexpected "Here is the essential book for managers who want to anticipate and adapt to surprises. Weick and Sutcliffe present a set of challenging ideas in a way that is clear and compelling, and then turn these critical insights into practical guidelines that have broad application and relevance." Gary Klein, Applied Research Associates and author, Sources of Power "Of course there is 'nothing new under the sun' but Karl Weick and Kathleen Sutcliffe come as close as is humanly imaginable in this latest version of Managing the Unexpected. No issue is more timely (alas), and there may be no approach that is more original and thoughtful and useful and datarich than what you'll find between the covers of this book." Tom Peters, author, In Search of Excellence "For those managing or studying organizations like nuclear power plants and aircraft carrier flight decks, Weick and Sutcliffe's original edition was a godsend, providing a new language and conceptual structure for understanding why some of these organizations perform so much better than others and helping those who manage in less extreme environments boost their own performance. This latest edition includes valuable new examples and an expanded treatment of the critical concepts of anticipation and containment and it is filled with useful advice about how to achieve high performance in any setting." Herman B. "Dutch" Leonard, George F. Baker Jr. Professor of Public Management, John F. Kennedy School of Government, Harvard University and Eliot I. Snider and Family Professor of Business Administration, Harvard Business School, Since the first edition of "Managing the Unexpected" was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book "Managing the Unexpected" uses HROs as a template for any institution that wants to better organize for high reliability.
LC Classification Number
HD49.W45 2007
Item description from the seller
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