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Relationship Management in Banking: Principles and Practice by Steve Goulding (E
AU $136.94
ApproximatelyRM 394.29
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Brand New
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Located in: Melbourne, Australia
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eBay item number:155933528817
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- ISBN-13
- 9780749482831
- Book Title
- Relationship Management in Banking
- ISBN
- 9780749482831
- Publication Year
- 2018
- Type
- Study Guide
- Format
- Paperback
- Language
- English
- Publication Name
- Relationship Management in Banking: Principles and Practice
- Item Height
- 236 mm
- Publisher
- Kogan Page Ltd
- Item Width
- 155 mm
- Subject
- Finance
- Item Weight
- 745 g
- Number of Pages
- 400 Pages
About this product
Product Information
Endorsed by the Chartered Banker Institute as core reading for the Personal & Private Banking and Commercial Lending modules, Relationship Management in Banking supports and develops the need to be able to manage key customer relationships. The text considers the nature of commercial relationships and help the reader synthesise complex factors in order to develop a robust relationship management methodology. It will draw from bona fide case studies and examples that can demonstrate key relationship management concepts as well as bring learning to life and share examples of customers, good and bad, from a range of different sectors. Through case studies and providing online updates to regulations, Relationship Management in Banking considers how to critically analyze approaches to relationship management used for a variety of banking customer types and examine the impact of legislation, regulation, governance and technology on banking relationship management and customer acquisition and retention. Online supporting resources include a glossary and updates to regulation.
Product Identifiers
Publisher
Kogan Page Ltd
ISBN-13
9780749482831
eBay Product ID (ePID)
19046462307
Product Key Features
Publication Name
Relationship Management in Banking: Principles and Practice
Format
Paperback
Language
English
Subject
Finance
Publication Year
2018
Type
Study Guide
Number of Pages
400 Pages
Dimensions
Item Height
236 mm
Item Width
155 mm
Item Weight
745 g
Additional Product Features
Country/Region of Manufacture
United Kingdom
Series Title
Chartered Banker Series
Item description from the seller
Business seller information
Value Added Tax Number:
- AU 82107909133
- GB 293967539
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