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Street-Level Leadership: Discretion and Legitimacy in Front-Line Public Service
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Located in: Hertfordshire, United Kingdom
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eBay item number:155483090118
Item specifics
- Condition
- Book Title
- Street-Level Leadership: Discretion and Legitimacy in Front-Line
- ISBN
- 9780878407057
- EAN
- 9780878407057
- Subject Area
- Civil Service
- Publication Name
- Street-Level Leadership: Discretion and Legitimacy in Front-Line Public Service
- Publisher
- Georgetown University Press
- Subject
- Government
- Publication Year
- 1998
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Item Height
- 229mm
- Item Width
- 152mm
- Item Weight
- 340g
- Number of Pages
- 240 Pages
About this product
Product Information
Examining public service from the perspective of the worker, this book provides a new framework for understanding the roles and responsibilities of front-line public servants and assessing the appropriateness of their actions. Public employees who work at street level face some of the most intractable, pervasive, and complex problems in contemporary society. Drawing on more than 1500 hours of observation of police officers and social service workers in four states, this book explores the types of situations they confront, the factors they consider, and the hard choices they make. Presenting numerous cases of how these individuals acted in various situations, the authors show how public servants translate the expectations of administrators and others into legitimate street-level action. Vinzant and Crothers propose the concept of leadership as a positive and realistic framework for understanding what these public servants do and how they can successfully meet the daily challenges of their very difficult and complex jobs. They show how changing the theory and language we use to describe street-level work can encourage decisions that are responsive both to the needs of the clients being served and to the broader community's need for accountability. They also examine how street-level leadership can change the way agencies recruit, train, and manage these employees and how society defines their role in governance. This book offers valuable insights for those working in or studying public administration, policy analysis, criminal justice, and social work.
Product Identifiers
Publisher
Georgetown University Press
ISBN-13
9780878407057
eBay Product ID (ePID)
90708331
Product Key Features
Subject Area
Civil Service
Publication Name
Street-Level Leadership: Discretion and Legitimacy in Front-Line Public Service
Format
Paperback
Language
English
Subject
Government
Publication Year
1998
Type
Textbook
Number of Pages
240 Pages
Dimensions
Item Height
229mm
Item Width
152mm
Item Weight
340g
Additional Product Features
Country/Region of Manufacture
United States
Item description from the seller
Business seller information
Value Added Tax Number:
- GB 858 5123 06
Seller assumes all responsibility for this listing.
eBay item number:155483090118
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Item location:
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