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The HCAHPS Handbook: Hardwire Your Hospital for Pay-For-Perfor mance Success
US $4.99
ApproximatelyRM 21.02
Condition:
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages.
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Shipping:
US $3.95 (approx RM 16.64) Standard Shipping.
Located in: Charleston, South Carolina, United States
Delivery:
Estimated between Thu, 21 Aug and Thu, 28 Aug to 94104
Returns:
No returns accepted.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
Seller assumes all responsibility for this listing.
eBay item number:155040797824
Item specifics
- Condition
- ISBN
- 9780982850305
- EAN
- 9780982850305
About this product
Product Identifiers
Publisher
T.H.E. Studer Group, L.L.C.
ISBN-10
0982850301
ISBN-13
9780982850305
eBay Product ID (ePID)
109077408
Product Key Features
Topic
General
Book Title
Hcahps Handbook : Hardwire Your Hospital for Pay-For-Performance Success
Publication Year
2010
Language
English
Genre
Business & Economics
Format
Trade Paperback
Additional Product Features
Intended Audience
Trade
TitleLeading
The
Synopsis
Hospitals have always felt pressure to provide excellent clinical care. And now that the Patient Protection and Affordable Care Act has been signed into law, that pressure has intensified. Increasingly, hospitals will face financial consequences for failing to live up to patient expectations of quality care. HCAHPS results are directly linked to reimbursement. But theyre also a barometer for measuring clinical performance and quality improvement. When hospitals raise their HCAHPS results, they also have fewer falls, lower infection rates, fewer readmissions - all the factors that impact reimbursement. The HCAHPS Handbook is a practical resource filled with actionable tips proven to help hospitals improve patient perception of care. Because its broken down by HCAHPS composites, readers can zero in on the parts of the survey that need attention. And the book provides a few carefully targeted tactics they can use to improve the results on each question. Best of all, these tactics are foundational. They build on what most hospitals (particularly those that have implemented Studer Groups Evidence Based Leadership framework) are already doing. Its about working smarter, not harder. And ultimately, its about hardwiring the behaviors and processes that lead to consistent excellence - and creating a culture of always.
Item description from the seller
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