Quality Toolbox by Nancy R. Tague (2004, Trade Paperback)

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Located in: Westerville, Ohio, United States
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eBay item number:126949787289

Item specifics

Condition
Like New: A book in excellent condition. Cover is shiny and undamaged, and the dust jacket is ...
ISBN
9780873896399
Category

About this product

Product Identifiers

Publisher
Quality Press
ISBN-10
0873896394
ISBN-13
9780873896399
eBay Product ID (ePID)
44115205

Product Key Features

Edition
2
Book Title
Quality Toolbox
Publication Year
2004
Topic
Decision-Making & Problem Solving
Number of Pages
584 Pages
Language
English
Illustrator
Yes
Genre
Business & Economics
Author
Nancy R. Tague
Format
Trade Paperback

Additional Product Features

LCCN
2004-029947
Dewey Edition
22
TitleLeading
The
Dewey Decimal
658.4/036
Synopsis
The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process., This best-selling reference book has been completely updated and expanded The Quality Toolbox gives quality practitioners a choice of a variety tools for dealing with the wide variety of situations that occur on the road to continuous improvement. it includes a variety of matrices and flowcharts, data collection and analysis tools, tools for planning, tools for analyzing processes and discovering root causes, and different forms of brainstorming and other tools for generating, organizing, and evaluating ideas. In short, the means to accomplish change. In updating this book, Tague has added 34 tools and 18 variations. the Quality Improvement Stories chapter has been expanded to include detailed case studies from three Baldrige Award winners. an entirely new chapter, Mega-Tools: Quality Management Systems, puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used.
LC Classification Number
HD30.28.T33 2004

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