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Call Centres and Human Resource Management: A Cross-National Perspective

GBP 5.49
ApproximatelyRM 31.15
Condition:
Good
Previous owner's ink inscription.
Breathe easy. Returns accepted.
Shipping:
GBP 11.11 (approx RM 63.04) Royal Mail International Tracked.
Located in: DEVIZES, WILTSHIRE, United Kingdom
Delivery:
Estimated between Thu, 23 Oct and Tue, 4 Nov to 94104
Estimated delivery dates - opens in a new window or tab include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared paymentcleared payment - opens in a new window or tab. Delivery times may vary, especially during peak periods.
Seller ships within 1 day after receiving cleared payment.
Returns:
No returns accepted.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
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Seller assumes all responsibility for this listing.
eBay item number:125883035853
Last updated on Oct 05, 2025 22:53:40 MYTView all revisionsView all revisions

Item specifics

Condition
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See all condition definitionsopens in a new window or tab
Seller Notes
“Previous owner's ink inscription.”
ISBN
9781403913043
Category

About this product

Product Identifiers

Publisher
Palgrave Macmillan The Limited
ISBN-10
1403913048
ISBN-13
9781403913043
eBay Product ID (ePID)
86335735

Product Key Features

Number of Pages
Xi, 295 Pages
Language
English
Publication Name
Call Centres and Human Resource Management
Subject
Human Resources & Personnel Management, Industries / Service, Customer Relations, Commerce, Management
Publication Year
2003
Features
Revised
Type
Textbook
Author
Nick Kinnie
Subject Area
Business & Economics
Format
Hardcover

Dimensions

Item Height
0.8 in
Item Weight
19 oz.
Item Length
8.5 in
Item Width
5.5 in

Additional Product Features

Intended Audience
Scholarly & Professional

Item description from the seller

Seller business information

VAT number: GB 928280606
About this seller

M Godding Books Ltd

99.9% positive feedback100K items sold

Joined Jun 2005
Usually responds within 24 hours
M Godding Books Ltd ships worldwide from Wiltshire, England. We buy and sell books, so if you have books to sell please contact us.

Detailed Seller Ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.9
Shipping speed
5.0
Communication
5.0

Seller feedback (58,510)

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  • h***e (5635)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This was a very quick transaction using the Royal Mail tracking system. The packaging was of the correct type of cardboard outer used for sending books through the post so as to keep them safe in the post. The book in my opinion was even better than that described and as such it proved to be great value for the money. I would be happy to recommend this trader any day of the week!
  • l***w (145)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I was very pleased to locate this book. It was fairly priced and accurately described by the seller who couldn’t have been more helpful and cooperative. Postage was very reasonable and the book arrived the day after I ordered it, well wrapped. It was a pleasure to unwrap! I highly recommend this seller.
  • k***o (1884)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very happy indeed, I messaged 5 sellers to ask if something I wanted was in the book, this seller was the only one who would pick up the book and take a look, not only was he helpful, his replies were very quick. Delivery was super fast and with excellent packaging. The book was just as described, and a fair price. I would happily buy again from here. Thank you again