Call Centres and Human Resource Management: A Cross-National Perspective

M Godding Books Ltd
(54465)
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GBP 5.49
ApproximatelyRM 30.22
Condition:
Good
“Previous owner's ink inscription.”
Breathe easy. Returns accepted.
Shipping:
GBP 11.11 (approx RM 61.15) Royal Mail International Tracked.
Located in: DEVIZES, WILTSHIRE, United Kingdom
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Delivery:
Estimated between Sat, 13 Dec and Mon, 22 Dec to 94104
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Seller ships within 1 day after receiving cleared payment.
Returns:
No returns accepted.
Coverage:
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eBay item number:125883035853
Last updated on Oct 20, 2025 18:39:15 MYTView all revisionsView all revisions

Item specifics

Condition
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See all condition definitionsopens in a new window or tab
Seller Notes
“Previous owner's ink inscription.”
ISBN
9781403913043
Category

About this product

Product Identifiers

Publisher
Palgrave Macmillan The Limited
ISBN-10
1403913048
ISBN-13
9781403913043
eBay Product ID (ePID)
86335735

Product Key Features

Number of Pages
Xi, 295 Pages
Language
English
Publication Name
Call Centres and Human Resource Management
Subject
Human Resources & Personnel Management, Industries / Service, Customer Relations, Commerce, Management
Publication Year
2003
Features
Revised
Type
Textbook
Author
Nick Kinnie
Subject Area
Business & Economics
Format
Hardcover

Dimensions

Item Height
0.8 in
Item Weight
19 oz.
Item Length
8.5 in
Item Width
5.5 in

Additional Product Features

Intended Audience
Scholarly & Professional

Item description from the seller

Seller business information

VAT number: GB 928280606

About this seller

M Godding Books Ltd

99.9% positive feedback•100K items sold

Joined Jun 2005
Usually responds within 24 hours
M Godding Books Ltd ships worldwide from Wiltshire, England. We buy and sell books, so if you have books to sell please contact us.
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Detailed Seller Ratings

Average for the last 12 months
Accurate description
5.0
Reasonable shipping cost
4.9
Shipping speed
5.0
Communication
5.0

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    So my quite rare vintage book arrived today after a quick dispatch and even faster delivery. Absolutely chuffed to say the least with first of all finding this publication listed in this excellent business’ eBay shop, and secondly available exactly as described!! What an awesome online seller, providing quality items at a very reasonable price!! Thank you so much for your outstanding communication, assistance & overall customer service!! First class, will definitely buy again!! 5 Stars!! *****
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    This was a very quick transaction using the Royal Mail tracking system. The packaging was of the correct type of cardboard outer used for sending books through the post so as to keep them safe in the post. The book in my opinion was even better than that described and as such it proved to be great value for the money. I would be happy to recommend this trader any day of the week!
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